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We do apologise for any problem your Card. Please describe the problem using this form. We will check your query as soon as possible. If you leave us your mobile phone number, we will notify you per SMS or EMAIL when the problem is resolved.

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Information on your card and the dialled destination

Product	*
Serial Number	*
PIN-Number	*
Dialled Telephone No.
Country

*) The fields marked with a * must be filled out, unless the card cannot be investigated.

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Personal information

First Name
Last Name
E-Mail

I authorize the use of my personal data to the operator of the telephone cards Via Calling for his own use only and for the purpose of this query. These data may not be transmitted to a third party.

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Information on the problem (please check box):

	I can't hear other end
	Other end can't hear me
	No ringing, no connection
	No ringing, no connection but the card gets charged
	Always busy
	Other (please describe):

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Send request

	Please send me an answer by SMS on the following Mobile Number.
Mobile Number
	Please send me an answer by EMAIL.